How To
Sharing resources between tours
In t3, the feature of sharing resources between tours offers significant flexibility in managing your tours and holidays. Whether you need to share hotels, transportation, options, routing, or seating, this feature allows you to avoid overselling and ...
Consolidate marketing records
Over time, it's possible that duplicated records may accumulate for the same client. To ensure accurate association of booking and tour history with passengers, you can take advantage of the consolidation tool. This tool facilitates the merging of ...
Bulk Allocation/Transfer System
Bulk Allocation/Transfer System Purpose The purpose of the new Bulk Allocation System in T3 is to allow for a faster and more efficient way of transferring large numbers of passengers from a 'master' tour, used for the purposes of initial sale onto ...
Reserving seats on a booking
The seat reservation feature in t3 allows you to mark specific seats as reserved, ensuring that they are not assigned to other passengers. This prevents overbooking and helps maintain the desired capacity on the seating plan. Please note that ...
Modifying tour settings
Within the tour properties window, there are several different options to allow you to customise your tours Tour Information Destination: Specify the tour title or holiday destination. Start Date: Set the tour departure date. Remember to update the ...
How to Clone a Route Template
Cloning a route template is a simple process. When you use this tool you will create a route based on cloning an existing route template. This included includes any point groups, routes, feeders and all pickup points associated with the route ...
How to print a Booking Payment History Report
If a customer requests a history of payments made for a booking, this can be easily produced within a booking using the Payment History Report. The following steps will show you how this can be achieved: Open the required booking. Once in the ...
Merge Duplicate Clients
If a client has multiple entries within the mail list, these records can be merged into one using the Consolidate Client tool within t3. In order to consolidate clients the the client id's of both entries must be known, one of these will be kept the ...
Updating the email password in t3
If t3 suddenly stops sending confirmations via email then the most likely cause of this will be that the password for the email account that t3 uses has been changed and t3 will need to be updated with the new password. Updating the password in t3 ...
Changing the departure date or duration of a tour
The tour departure date and duration can be changed from the Tour Information section within the Tour Settings window. Simply clicking on the button will load the tour settings and bring up a new window where the departure date and number of nights ...
Find a client's booking in t3 without their booking reference number
Finding a booking without a booking reference number can be achieved using the Advanced Booking Finder. To open the advanced booking finder click on Bookings then click the binoculars icon on the bottom toolbar. By default, the standard booking ...
Room Alias
The alias feature within t3 is used where you want to sell a tour with accommodation, however the accommodation the passenger requires is not available but you do not want to lose the sale. You can sell another type of room as another room, for ...
Switching or Sharing Routes on a Tour
Switching or Sharing a Route Routes on a tour can be switched to a different/new instance of a route. The tour can also be attached to a route that is currently in use by an existing tour, so multiple tours are sharing a route Go to the tour settings ...
Discounting a tour
With t3, you can create and edit fixed price or variable discounts applicable to bookings through t3, webres or both. Discounts are managed through Maintain > Discounts or from the tours settings if only discounting a single tour. From Discount ...
Produce a mail extract of clients from a particular area
t3 comes with a fully customizable sales region system, allowing ranges of postcodes to be gathered together into a single area. These can be combined in a number of ways with tour departure, enquiry and booking dates to create extracts of clients ...