The Tour Finder

The Tour Finder

The tour browser screen of t3 is the main area for searching for tours, for both managing departures and making reservations. It is accessed by either clicking the tour button on the main tool bar of t3 or by selecting tour from file on the main shell window menu.

The window, shown below, can be broken down in to several sections, each of which perform a different function and allow the list of tours to be searched and/or filtered in a variety of different ways.


The primary controls for searching for tours are the tour code and departure date controls located in the bottom left corner of the screen and highlighted in the image below.


By default the tour browser will display from the current date onwards, however selecting any date in the calendar control will change the scope of the search. To search by a tour simply enter the first few letters, or indeed as many as are required, of the reference into the search box labelled outward.

T3 offers a number of facilities for enhancing this search, allowing the user to rapidly and effectively find a single or group of tours matching a variety of search requirements.
The uppermost section of the window, shown below, allows the user to filter the tours in a number of ways. Firstly there are two drop down selectors which allow the selection of tour categories which in turn filter the list of tours which have the combination selected. In the image below these are labelled Type and Theme however this can vary from system to system as these headings are determined by the Tour Cat 1 and 2 settings found on the reports tab of the system settings window.


In addition to the categories, tours can also be filtered by using the analysis code drop down list. This operates in exactly the same manner as the tour categories but operates on the basis of the tour analysis codes (sometimes referred to as tour analysis groups).

Also provided are check box controls for hiding cancelled tours and tours which are configured to share the seat plan of another tour.
Only the tour set as the seat plan master will be displayed, other sharing tours will be hidden.

A recent addition to the filtering facilities of the tour browser is the text search. This allows the user to enter a string of characters which t3 will attempt to match to the destination of tours, in the tour browser this is shown in the details column. Any tours containing this string will be displayed, all others will be hidden.

Also provided are a number of auxiliary tools, these are provided on the small buttons of the window toolbar shown below.


From left to right these are

  1. Close the tour browser – no explanation required.
  2. Single room searcher – adds another level of filtering to the search to only display departures which have single rooms available.
  3. Swap tour search order – toggles the order of list of tours between display in departure date and tour code (tour ref as displayed) order.
  4. Return list to current date – this does precisely as described and returns the calendar control and search date to the current date.
  5. Clear all pending filters – this clears any currently entered search texts, tour categories etc. This is especially useful when the search memory feature is enabled (see later section).

Another mechanism for filtering can be seen on the left-hand side of the tour browser screen, this section allows the user to search for tours which utilise a particular pickup point. To perform this search enter one or more characters of the pickup point of interest and click the button labelled … , this will result in a list of all applicable pickup points being displayed, see below.


 

To perform the search, click the required pickup point. All tours which use the required pickup point are displayed.

This form of search can be augmented by having the pickup region search facility enabled. This results in tours which use a pickup point which shares a region with the required point being displayed in addition to ones which use the exact point requested. Those tours which use the exact pickup are distinguished by having a tick displayed in the match column of the list (this column is only displayed if this feature is enabled). The image below shows the region associated with the selected pickup point being displayed next to point select button, this is only displayed when the feature is enabled.



The final level of filtering is based on the analysis group assigned to tours and is automatic.

T3 also provides a search ‘memory’, when enabled this remembers the states of the various filter criteria within a session of t3 use. This means that after the first time the browser is closed within a session, any subsequent times that the window is opened it will be initialised with the previous search states already set.

The majority of the lower portion of the tour browser window is taken up by information regarding the currently selected tour. As can be seen from the image below, this consists of a depiction of the seat plan and a number of tabs, each of which contains information on a different aspect of the tour.



The seat plan area should be self-explanatory (no seat plan is displayed for tours configured without one) while the tabbed area provides details regarding the following

  1. Rooms – provides details of the room types and current availability. The tab also offers access to further information regarding the selected tours accommodation. To access information about the centre/supplier right click this tab or to get information regarding room sales double click.
  2. Options – lists all options, their price, type and where necessary available stock (for stock controlled items)
  3. Pickups – lists the pickup points for the selected tour, their time, status, maximum capacity and number of passengers currently being picked up. Status is displayed either open, blank in the column, or closed.
  4. Notes – displays a composite of the tour memo, notes, narrative, ticket note and changes log texts.
  5. Shares – displays details of tours with which the currently selected tour shares facilities. The user can choose to view accommodation, option or, where enabled, seat plan shares.
  6. Itinerary – displays any itinerary text associated with the currently selected tour. Please note that this is not the web page itinerary (when t3 is used in conjunction with WebRes).

To select a tour, either to open the tour window or to move on to the next step in the reservation process simply double-click the required tour or click the select button above the seat plan.


Reserve Mode

When the tour browser is used during the reservation process, there are some things to be aware of. 

It is possible to configure the tour browser so that a user must pre-select a pickup point for the booking. This simply means that the user must use the pickup point filtering tool, as described previously, the selected point is then automatically assigned to any passengers added within the reservation screen. The point is utilised for both the pickup up and drop off points.

Additionally, there are a number of safeguards which prevent a reservation being made under the certain circumstances, the user is presented with relevant information and returned to the tour browser window. T3 currently halts the reservation process on the following:
  1. Selected tour has been cancelled
  2. Selected tour is off sale
  3. Final rooming list has been sent for the selected tour
  4. Selected tour has been finalised, the trust certificate has been printed and logged
  5. The selected tour has departed, this does not block the user and it is possible to progress to the reservation screen if required
  6. The selected tour is designated a private group and the user does not have the requisite rights to make bookings on such

If you have any other questions about the above, please do not hesitate to contact our support team, who will be happy to help.

Opening Hours
Mon-Thu - 0900 - 1730
Friday       - 0900 - 1700
T: 01302 841333

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