Prerequisites for WebRes connections

Prerequisites for WebRes connections


Before WebRes can be configured to connect to your Tour Booking System (t28/t3), your Windows server will need to have the actions below carried out.
Currently, we only support Windows 10 Professional/Windows Server 2012R2 or newer.

If this is to be installed on a Windows Server environment then we do recommend that you pass this information onto whoever manages your IT as they should be familiar with setting this up.

Step 1 - Install .NET 4.7 or above

Windows .NET can be downloaded and installed from Microsoft Download centre by clicking on the link below:


Step 2- Install IIS

Internet Information Services (IIS) is a flexible, secure and manageable Web server for hosting anything on the Web. From media streaming to web applications, IIS's scalable and open architecture is ready to handle the most demanding tasks.

To install IIS on Windows 10 Professional you will first need to go into Programs and Features. To get here you will need to press the Windows + R key combination on your keyboard. This will open the Run Command Box. In here you need to type appwiz.cpl into the space provided and then click on the ok button.



This will then open up the Programs and Features section of the Control Panel. In here you will find a link on the left hand side that has a shield icon and the text 'Turn Windows feature on or off'.


Clicking on this will then open up the Windows Features where we will now be able to select the Internet Information Services Option.



Once you have selected your required components click on the ok button and then Windows will start applying the changes and download the files required if necessary.

The following must be checked under Internet Information Services – World Wide Web Services – Application Development Features:

a. .NET Extensibility 3.5
b. .NET Extensibility 4.7 or above
c. ASP
d. ASP .NET 3.5
e. ASP .NET 4.7 or above
f. ISAPI Extensions
g. ISAPI Filters

4. Information Services – World Wide Web Services – Performance Features

a. Dynamic Content Compression

b. Static Content Compression

5. We will need access to both the New Server (or workstation running as the server) and Old Server (or workstation running as the server) which can be via either Teamviewer or Microsoft Remote Desktop. 


A copy of TeamViewer can be download directly from our Remote Support page by clicking on the link below:


A Firewall rule will need to be set up or updated that will allow communication from our Web Servers to redirected to the Server (or workstation running as the server). We will discuss this further with your IT Team closer to the install date.


Once these have been installed. All Windows updates must be run so subsequent fixes are applied to the above.


Once all the Windows updates have been installed, we can then proceed to set up our services and also install/migrate our Roeville Products.


After the install/migration has taken place, someone will need to process a live card payment/refund in t28/t3 and also make a live booking on the website to test that all card facilities are working correctly.


    • Related Articles

    • Extracting Customer Emails from WebRes

      Extracting Customer Emails from WebRes If you need to download a list of customer data, this can be done in /admin. The data is in four parts and is comma delimited. Data included in the extract: Title Initials (or first name if your website uses ...

    • Adding Itinerary Items

      What Are Itinerary Items? This article assumes you’re already comfortable with adding itineraries – if that’s not the case, check out this article: Create An Itinerary Items act as blocks of content for your itinerary pages. They can display ...

    • What can I do in the WebRes HTML Editor?

      You must be logged in as an Administrator level user in order to access this feature How to access the HTML Editor To access the HTML Editor, you will need to be logged in as an administrator-level user. Once logged in, navigate to a page with an ...

    • Sitemap Management

      What is a Sitemap? A sitemap is a blueprint of your website that helps search engines find, crawl and index all of your website content.  Managing your Sitemap Log into /admin and head to the sitemap page below: Generate Sitemap – This button will ...

    • Discounting a tour

      With t3, you can create and edit fixed price or variable discounts applicable to bookings through t3, webres or both. Discounts are managed through Maintain > Discounts or from the tours settings if only discounting a single tour. From Discount ...